Questions & Answers
Frequently asked questions about jit99
Find answers about deposits, withdrawal issues, VIP benefits, and technical questions all in one place.
This FAQ page groups and answers questions that jit99 players commonly encounter. It covers technical issues, VIP cashback benefits, deposit methods, and withdrawal-related questions. If you run into a problem that isn't covered here, note that our Myanmar-language Live Chat support is available 24/7.
Technical Issues
Don't worry if your internet drops while you're playing. jit99's game system saves your session on the server, so you can continue where you left off after reconnecting. Any bets you had placed before the disconnection are kept safe. If you run into further issues, contact us via Live Chat.
Yes. Open jit99.today with Chrome (Android) or Safari (iOS), then select "Add to Home Screen" from the browser menu. This will create an icon on your home screen so you can access it with one tap next time — no App Store download needed.
You can play on Android 7.0 and above, iPhone/iPad running iOS 13 and above, and any Windows or Mac computer. No app download is required — any browser works — so there's no need to buy a new phone to get started.
Yes. jit99's website uses a responsive design built for mobile, so it runs smoothly on Chrome, Firefox, or Samsung Internet. Slots, live casino, Dragon Tiger, and football betting all play well on your phone.
VIP Benefits
jit99 VIP Cashback is credited to your account once a week, based on your total bets placed during that week. Depending on your VIP level, you can receive Bronze 0.3%, Silver 0.6%, Gold 0.9%, Platinum 1.2%, or up to Diamond 1.5%. Cashback can be withdrawn with no wagering requirement.
jit99 has 5 VIP levels — Bronze (0.3% cashback per week), Silver (0.6%), Gold (0.9%), Platinum (1.2%), and Diamond (1.5%). The higher your level, the higher your cashback rate, with Diamond being jit99's highest VIP level. As your VIP level rises, you will receive more personalised service and priority handling.
Yes. VIP players get priority handling on deposits and withdrawals, exclusive bonus offers, personalised support matched to their VIP level, and early access to new promotions from jit99. Priority support is also available through Live Chat.
jit99 automatically upgrades your VIP level as your betting volume grows. Play regularly and keep your account in good standing and moving up is straightforward. You can check your current VIP level on your account dashboard at any time. For details, ask via jit99 Live Chat.
Deposit Methods
jit99 does not charge any deposit fees. However, please note that KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer providers may apply their own transaction fees. There are no additional charges on jit99's side.
You can deposit at jit99 using KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. All of the most widely used payment methods in Myanmar are supported, so players can choose whichever option suits them best.
Deposits normally arrive within a few minutes. If yours hasn't shown up yet, take a screenshot of your transfer confirmation and contact jit99 Live Chat 24/7. The team will check and resolve it as quickly as possible. Having your Transaction ID ready will speed things up.
The minimum deposit amount at jit99 is 10,000 Ks, and this applies equally to KBZPay, Wave Money, AYA Pay, CB Pay, and all bank transfers. No matter how much you deposit, you can also receive a 100% Welcome Bonus on your first deposit.
To deposit with Wave Money, log in to your jit99 account and open the Deposit menu. Select Wave Money, then transfer to the Wave Money number provided. After the transfer, enter the Transaction Reference in the jit99 deposit form and click Submit. Your account will be credited with a bonus within a few minutes. If you have any issues, contact us via Live Chat.
Withdrawal Questions
jit99 processes withdrawals within 30 minutes to 3 hours. If you still have not received your funds after that time, contact us via 24/7 Live Chat with your withdrawal request ID. Please note that processing may take longer on bank holidays or during server maintenance.
Bonus funds cannot be withdrawn directly. You must first meet the wagering requirement. For example — if you receive a bonus of 20,000 Ks, you must place bets worth 20,000 × 20 = 400,000 Ks, after which you can withdraw any winnings from the bonus. Once the wagering requirement is met, you can proceed with a withdrawal as normal.
The standard withdrawal processing time at jit99 is 30 minutes to 3 hours. KBZPay and Wave Money are generally faster, while bank transfers may take longer. Once your withdrawal request passes verification, the funds will be sent directly to the relevant wallet. You will also receive a notification confirming that your withdrawal request is being processed.
Yes. To withdraw from jit99, you can only use your own KBZPay, Wave Money, or bank account with a name matching the one used to register your jit99 account. This policy is in place to protect account security and keep your funds safe. As long as your wallet is registered under the same name, there will be no issues.
The minimum withdrawal amount at jit99 is 20,000 Ks. Withdrawal requests below this amount will not be processed. You can choose from KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer as your withdrawal method. Please complete account verification in advance to ensure smooth withdrawals.
Need more help?
If you cannot find an answer in this FAQ, you can contact jit99's Myanmar-language Live Chat 24/7. Our team is always ready to assist players.
Log in to jit99 and open Live Chat