21+ • Responsible Gaming

jit99 Responsible Gaming

Gaming should be for entertainment only. Here you can find the full guide on self-control tools, support contacts, and healthy gaming habits at jit99.

Gaming and Accountability

jit99 is a platform that values the entertainment and wellbeing of Myanmar players. We believe — gaming should be for entertainment purposes only and should not be seen as a financial solution. Every player has the right to control how they play, and can reach out to us whenever they need help.

Gaming is a fun sport and form of entertainment, but for some people it can become a problem that gets out of control. That is why jit99 provides players with a range of self-control tools. Tools such as deposit limits, session timeouts, and self-exclusion are available to all players.

This page openly explains the principles of healthy gaming, signs that a gambling problem may be developing, and ways to get help. Only players aged 21 and above may play at jit99, and this restriction cannot be bypassed.

21+

jit99 services are available to adults aged 21 and above only. We do not allow anyone under age to play. We ask for players' cooperation in preventing anyone under 21 from accessing the platform.

Self-Control Tools

jit99 provides tools so you can manage your own gaming

Deposit Limit

You can set your own daily, weekly or monthly deposit limit. Lowering the limit takes effect immediately; increasing it only takes effect after 24 hours.

Session time limit

You can set the maximum amount of time you can play in a day. Once you go over that limit, your session is paused and a reminder message is shown.

Temporary play break (Time-out)

You can take a short break from playing for a few days up to one month. During this period, access to your account is blocked.

Self-exclusion

If you want a longer break from playing, you can choose self-exclusion. Once excluded, your account will not be reopened until the set period is over and you personally request to return.

Viewing your play history

You can check your game history, deposit and withdrawal records, and session history at any time. These records are there to help you keep track of yourself.

24/7 support

If you run into a gambling problem, you can reach jit99 via Myanmar-language Live Chat 24/7. The support team keeps your personal information confidential.

Problem gambling signs

If you notice any of the following signs in yourself, seek help as soon as possible

Chasing losses — Are you playing more and more in an attempt to win back money you have lost?

Spending beyond your budget — Are you spending more than you planned to before you started playing?

Gambling affecting your relationships — Is gambling causing conflict with family, friends or at work?

Financial difficulties — Are your debts growing because of gambling, or are you borrowing money to play?

Lying about gambling — Are you deliberately hiding your gambling from family or people close to you?

Feeling restless without gambling — Do you feel bored, angry or unsettled when you are not playing?

Feeling unable to control your gambling — Do you want to stop but find you cannot?

Healthy gambling habits

Follow these guidelines and gambling will stay as entertainment only

01
Set a budget and stick to it — Decide on an amount you can afford to lose before you start playing, and do not go over it. Always go in knowing that the money you play with can be lost.
02
Limit your playing time — Only use a set amount of time for gambling. Do not let it cut into your sleep or family time.
03
Do not treat gambling as a source of income — Gambling is for entertainment only and is not a reliable way to earn regular income.
04
Do not chase losses — Continuing to play in hopes of winning back what you lost can lead to even greater losses. Accept losing sessions as a normal part of how gambling works.
05
Do not gamble to escape your feelings — Do not use gambling as a way to get away from sadness, anger or stress.
06
Talk openly with your family — Being open with people close to you about your gambling helps create a healthy environment around it.

How to use jit99's control tools

You can find the self-control tools by logging in to jit99 and going to Account Settings

Setting a deposit limit

Go to the "Limits" section in Account Settings and adjust your daily / weekly / monthly deposit limit. Lowering the limit takes effect immediately.

Setting a Time-out

You can enable a Time-out in Account Settings to pause play for 1 to 30 days. You will only be able to play again once that period has ended.

Enabling Self-exclusion

For a longer exclusion, contact the support team via Live Chat and request self-exclusion. Your account will only be reopened once the set period is over.

Contacting support

For any gambling-related issue, you can reach out via jit99 Myanmar-language Live Chat (24/7) or at [email protected].

Protecting minors

jit99 is committed to allowing only adults aged 21+ to play

Block access for underage users — Parents or guardians should use parental control software to prevent children from accessing gambling sites on their devices.

Never share your account details — Do not give your jit99 login credentials to any child, and keep them stored in a secure place.

Talk openly with children about gambling — Explain to children the downsides of gambling and the financial risks involved.

If you suspect something, report it immediately — If you suspect a child is accessing jit99, contact us right away at [email protected].

Play with fun
and responsibility

Use our self-control tools and enjoy jit99 as entertainment. Our support team is available 24/7 for any questions.

Questions about responsible gambling

Signs of a gambling problem include: spending more than you planned, chasing losses by continuing to play, gambling affecting your relationships, lying to people close to you about your gambling, and repeatedly trying to stop but failing. If you notice any of these signs in yourself, contact the jit99 support team right away.

The self-exclusion period is chosen by the player. Even if the player requests to reopen the account before the period ends, we will not do so. Once the period is over, you can request to reopen through Live Chat. We handle this process strictly to protect the player's wellbeing.

Reducing your deposit limit takes effect immediately. However, increasing it only takes effect after 24 hours. This 24-hour waiting period gives you time to reconsider the decision to increase. Setting a limit and sticking to it is the key to healthy gambling.

You can reach us via jit99 Myanmar Live Chat (24/7) or email [email protected]. Your personal information will be kept confidential and you can speak openly. Contacting us early is the best way to prevent a gambling problem from getting worse.

Report it immediately to [email protected] or contact us via Live Chat. The support team will suspend the account right away and investigate. After that, parents or guardians should install parental controls on the main device.

Time-out is a temporary break lasting from a few days up to 30 days, after which the player can return on their own once the period ends. Self-exclusion is a longer-term exclusion, and even after the period ends, the player must request reopening through Live Chat. If your gambling problem is more serious, you should choose Self-exclusion.